1. Refund Eligibility

Refund requests will be considered only under the following circumstances:

  • Services not provided: If the service you requested was not delivered within the agreed-upon timeframe.

  • Unsatisfactory work: If you believe that the work delivered does not meet the scope or standards outlined in the agreement.

  • Cancellation by Globle Web Solution: If we are unable to provide the services for reasons beyond your control (e.g., resource unavailability or technical issues).

2. Non-Refundable Services

The following services are non-refundable:

  • Custom development work or designs that have already been initiated or completed.

  • Services that have been delivered and accepted by the client.

  • Fees related to domain registration, hosting, or third-party purchases.

3. Refund Request Process

To request a refund, please follow these steps:

  1. Contact our support team at info@globlewebsolution.com within 14 days of the service delivery date.

  2. Provide details about the issue you encountered, including the service provided and any relevant documentation.

  3. Our team will review your request and respond within 5-7 business days.

4. Refund Approval

Refunds will be processed based on the outcome of the review. If approved, the refund will be issued to the original payment method within 14 business days.

5. Late Refund Requests

Refund requests made after 14 days of service delivery are generally not eligible for a refund. Exceptions may apply in cases where services were not fully delivered or technical issues occurred.

6. Modification and Cancellation of Policy

We reserve the right to modify or cancel this refund policy at any time without prior notice. Any changes will be communicated via email or posted on the website.

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